Please Note
This Ebike is not recommended for riders under the age of 16. Given the high speed that this Ebike can travel, wearing a helmet is highly recommended.

Shipping Terms
We usually use FedEx or UPS logistics providers to transport packages, and the delivery time is about a week. Except for shiping from China.

PACKAGE CONTENTS & ACCESSORIES
Electric Bike*1
Li-ion Battery*1
Tool Kit*1
Manual*1
Charger*1
Pedal*1 pair

Specific Warranty Info
All electric bikes are guaranteed and backed by our technical assistance and considerate service.
During the guaranteed period, any of the parts could be replaced upon receipt of your photos for proof. We can also offer training

Frame/Battery/Motor:1 Year
All Other Parts:1 Year

Please Note:
Warranty Only applies against Manufacturer Defect. The following are NOT covered under Manufacturer Warranty: Ebike that has extensive water damage, and broken parts sustained from misuse.

Feedback Policy
We will provide positive feedback once payment is received, to foster a healthy Ali community, we hope you will do the same for us. we want you to understand that we value customer service suppliers. if you have any suppliers, please give us the opportunity to resolve the problem before leaving us negative feedback. We are sure that there is always a solution and we sure don’t want a bad feedback to be where the transaction ends.

Additional Notes
* You need to use the adapter in the proper way together with the original plug when you are charging our vehicle.
* Endurance: depending on the driver’s weight, different road conditions and driving style, distance will vary.
* Limit climbing angle: different weight according to the driver, the speed is different, have a different point of view.
* Mix order welcome, OEM order welcome. We also can export quantity goods at client’s specific request as a manufacturer.
* If you have any questions please feel free to contact us.